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Today is Sunday, July 6, 2008

Questions about HelpingMaryland.Org


What is helpingmaryland.org?
Founded as a project of Association of Fundraising Professionals Maryland Chapter, HelpingMaryland.Org is a web_based initiative to boost philanthropy and volunteerism in the state of Maryland as a service to both charities and donors. Charitable organizations receive exposure through the site and are provided a means of receiving on_line contributions without the expense and administrative burden of a self_standing e_commerce site. This service is FREE of charge to both the nonprofit organization and the donor.

Donors get access to philanthropy news powered by SunSpot.Net and a fully searchable database of close to 14,000 Maryland charities managed by Guidestar.Org, through which they can get information about their own areas of interests and favorite non_profit organizations. If they choose to make a contribution to the charity of their choice, they can do so online without any administrative or overhead charges except the normal credit card processing fees.

Those interested in volunteering can find opportunities right in their local community through a fully searchable database maintained and powered by VolunteerMatch.Org, as well as links to local Volunteer Centers.

Key links are also made with other philanthropy initiatives and related organizations throughout the state, broadening the spirit of partnership in raising the level philanthropy in Maryland.

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What is online philanthropy?
Online philanthropy allows donors to make charitable contributions over the Internet from the convenience of their home or office. All donations are completed through a secure server and the donor's information is used only to complete the transaction.

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How do I find an organization that interests me?
HelpingMaryland.org provides access databases of charities, one for donations and links to several for volunteering. If you're interested in possibly making a contribution use the comprehensive GuideStar database to find organizations based on your interests, location or other preferences. To find volunteer opportunities, click on Volunteer Here and search thousands of volunteer opportunities.

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What is VolunteerMatch?
VolunteerMatch, offered by Impact Online, is an online matching servic available for volunteers and nonprofit and public sector organizations. In addition to links to local volunteer centers, this provides a very complete guide to volunteer opportunities in Maryland. These services provide an easy and innovative way for individuals to get involved in the community, and also provides organizations a new way to recruit volunteers. The service is free for all volunteers and agencies.

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How does volunteer matching work?
Registered charities enter their volunteer needs, one_time or recurring, into the various databases. Interested individuals can easily search for volunteer opportunities by ZIP code, category and date, find an opportunity that fits their interests and schedule, then express their interest to that organization through e_mail. The organization will contact the individual directly to provide details about the volunteer opportunity.

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What is GuideStar?
GuideStar is an initiative of Philanthropic Research, Inc., a 501(c)(3) public charity founded in 1994. GuideStar's mission is to help improve the effectiveness of the nonprofit sector through the collection and presentation of exhaustive information about nonprofit organizations. GuideStar provides Helping.org's exhaustive database of 620,000 public charities, making it easy for individuals to find comprehensive information about charities that match their interests. Charities are encouraged to supplement the information provided in basic GuideStar listing by adding additional information about their mission, programs, beneficiaries, etc.

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How do I make a donation online?
Once you locate an organization that you'd like to give to, click the "Donate" button. Simply enter the information requested, including your name, address, and credit card information. Your donation will be sent to the nonprofit organization.

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Is my donation tax deductible?
Yes. Donations made through HelpingMaryland.org are 100% tax deductible because every charity in our database qualifies under the IRS rules for tax deductions. When you make a donation, be sure to save and/or print the confirmation e_mail you receive from Helping.org (a project of the AOL Time Warner Foundation) for your tax records. If you have any questions, however, as always, please consult a tax professional.

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How does the money get to the organization of my choice?
Your contribution will be distributed by UniTEQ, a nonprofit, tax exempt organization. UniTEQ is working in collaboration with the AOL Time Warner Foundation to process donations made through the company. Once the payment has been approved, they will notify the charity that a donation has been designated for them. If that charity has provided its electronic funds transfer (EFT) information to Helping.org, your donation will be electronically transmitted through our secure servers. If not, they will mail a check directly to the charity.

We will notify you by email when your payment is approved by the credit card company and again when the funds have been transferred, generally within two weeks of your contribution.

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Who is UniTEQ?
UniTEQ is a nonprofit, tax exempt organization based in San Francisco, and with a history of managing payroll deduction contributions. They are currently working in collaboration with the AOL Time Warner Foundation to process donations made through the Helping.org Giving System.

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Is the transaction secure?
Helping.org uses industry-leading Secure Sockets Layer (SSL) technology to keep your personal information as secure as possible. Helping.org helps to protect your information by working with partners that provide a secure and safe environment for credit card donations. Click here to read more about privacy and security.

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How do you protect my privacy?
We understand that you may be concerned about privacy issues that surround the use of the Internet. And, we believe that you should have control over who receives your personal information, whether it concerns where you live, what your interests are, or how you choose to conduct transactions. We do not use the personal information that you provide, except to complete the transaction. In fact, we only disclose personal information to the charities if you give us your permission. You may also choose to make your donation anonymously. We will never sell, trade, or rent your personal information to other individuals or companies. Click here to read more about privacy and security.

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Will the charity I contribute to protect my privacy?
Each charity has its own policies regarding privacy of donor information. Please contact the charity you contribute to directly to learn about their privacy policies. We will only pass on the information you provide us if you authorize us to do so.

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Can I make an anonymous donation?
Yes. We will only pass on the information you provide us if you authorize us to do so.

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Does HelpingMaryland.org or Helping.org take a cut, commission or service fee for processing my contribution?
Except for the credit card fee charged by VISA or Mastercard (in this case, 2% of the transaction or less), every penny of your contribution will go to the charity you specified. And that organization will owe no fees, charges or commissions on the contribution. The AOL Time Warner Foundation is covering all of the transaction costs associated with collecting and distributing your contribution.

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How will I know that my gift has reached the nonprofit organization?
You will receive email from Helping.org once the gift has been sent to the nonprofit organization.

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I found a charity without a "Donate Now" button. Why?
If the organization you want to donate to does not have a "Donate Now" button, it has asked to be removed from the Helping.org Online Giving System. If you would still like to make a donation to any organization that is not part of the Helping.org Online Giving System, you can mail a check to the organization's address listed in the description.

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Does your database include nonprofit organizations worldwide or only those in the United States?
Only nonprofit organizations with 501(c)(3) status, as determined by the U.S. Internal Revenue Service, are included in Helping.org. Although all of these organizations are registered in the United States, some of them conduct charitable operations around the world. Other Web sites that we link to (like Idealist.org) include more international organizations in their databases.

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Can consumers worldwide use Helping.org?
Yes, Helping.org is accessible worldwide so anyone with a credit card can donate to one of the charities found in our database.

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How does Helping.org differ from other online giving systems?
Helping.org differs from other tools in three ways. First, it's a nonprofit organization with a mission solely of making service and giving easier for users. Second, since the AOL Time Warner Foundation pays for the transaction costs, there are no fees, charges or commissions taken out of the gifts. And third, Helping.org is the only contribution vehicle that enables users to contribute to any of the more than 620,000 recognized U.S. charities.

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How do I contact HelpingMaryland.org or Helping.org?
For questions related to the Helping.org web site and its services, please send email to feedback@Helping.org. For questions about the GuideStar database of charities, please contact customerservice@guidestar.org. For questions about individual online donations, please contact Helping.org@uniteq.net. For questions regarding HelpingMaryland.Org please contact info@afpmaryland.org.

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